REVISED AND POSTED AS OF: March 23, 2010
E-Band is committed to protecting your privacy. This policy outlines our personal information handling practices for both online and offline data. If you give us information, we will treat it according to this policy.
Collection of personal information
We will always tell you before we collect any Personal Information and inform you of the purpose. "Personal Information" is any information that can be used to identify an individual and may include but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your Personal Information include:
· registration for an account
· use of certain features of our products or services
· requesting service and support for our products or services
· placement of a transaction or order
· registration to attend a seminar or training
· participation in a survey
· submission of an entry in a promotion
· participation in discussion groups
· registration to newsletter subscriptions
Uses of personal information
We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include:
· To process orders and deliver the products and services ordered.
· To keep you up to date on the latest product announcements, software updates, software upgrades, system enhancements, special offers, and other information. This may occasionally include information from other technology companies about products and services that can add value to your E-Band products.
· To provide support and assistance for our products and services.
· To provide the ability to create personal profile areas and view protected content.
· To provide the ability to contact you, and provide you with shipping and billing information.
· To provide customer feedback and support.
· To provide contests other marketing or promotional activities on the E-Band.com or affiliate websites. Personal Information may be collected to administer those programs.
· To conduct questionnaires and surveys in order to provide better products and services to our customers and end users.
· To support recruitment inquiries.
· To meet contract obligations.
Accessing and updating personal information
We need your help in keeping the Personal Information you have shared with us accurate and up to date. Please notify us of any changes to your Information.
Please email support at e-band.com with any changes. You may also request deactivation of your E-Band account or newsletters.
Each email newsletter includes instructions on how you can unsubscribe from that mailing.
You may also unsubscribe from E-Band's various newsletters by sending a letter, including your name, email address and the title of the marketing material you wish to unsubscribe from to:
E-Band Communications Corp.
10095 Scripps Ranch Ct., Suite A
San Diego, CA 92131
Non-personal/anonymous information collection
In some instances, E-Band may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the "Cookies" section below for more information.
In addition, by using some of our products or services, anonymous network information may be transmitted back to us such as: the health of our products and types of devices attached to the network. This information is transmitted back to us so we can determine how users are interacting with our products, to assist us with improving our products, and to provide alerts via the product as to available software updates/upgrades.
Sharing your personal information
We do not sell or rent your Personal Information to third parties for marketing purposes unless you have granted us permission.
We may share your Personal Information within E-Band.
We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and training registration and providing customer support. We only provide these third parties with the minimum amount of Personal Information necessary to complete the requested service or transaction, and the third parties are not permitted to use your Personal Information except for limited purpose of completing the requested service or transaction.
We may respond to subpoenas, court orders, or legal process by disclosing your Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.
We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.
Security of your personal information
E-Band is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure.
When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit.
Like many websites, E-Band uses technologies, such as cookies and web beacons, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.
A cookie cannot read personal data off your hard disk or read cookie files created by other sites; the only Personal Information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns, and to merge this info when you register. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. You may browse most of E-Band's website without accepting cookies from E-Band; however, some website functionality may be lost by disabling cookies on your computer. Other E-Band web pages, particularly those which require a login and password, require cookies and might not be useable when you have disabled cookies in your browser.
If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.
E-Band will not retain your Personal Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
Our websites may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit.
If you participate in a E-Band discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside E-Band, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of E-Band.
E-Band does not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information on a child under the age of 13, we will delete that data from our systems. E-Band encourages parents and guardians to go online with their children.
Transfer of information
We may transfer your Personal Information to E-Band in the US, to any E-Band subsidiary worldwide, or to third parties acting on our behalf for the purposes of processing or storage.
Your California Privacy Rights
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to support at e-band.com.
E-Band may amend this privacy statement from time to time, and at any time. We will post a notice whenever this privacy statement is materially changed. Your continued use of the E-Band website after any change will signify and confirm your assent to those changes.